Terms & Conditions
Last updated July 2026 , Gentlefolk Consulting Private Limited (CIN U70200GJ2024PTC151966)
1. Scope of Engagement
CGO Matters operates as an embedded executive partner, replacing the functional responsibilities of the COO, CMO and CSO for growth, revenue and execution systems. This charter governs all engagements unless explicitly superseded in writing.
2. Decision Authority
Clients provide macro-level strategic approvals (budget, positioning, market entry). CGO Matters retains full autonomy over execution-level decisions, with no requirement for micro-approvals or line-by-line sign-off.
3. Accountability
CGO Matters is accountable for outcomes when its strategy is followed as agreed. Outcome accountability shifts to the client for any scope impacted by overrides, delays, or restrictions imposed on approved execution.
4. Fees & Payment
Engagement fees are billed monthly in advance with a minimum of ₹60,000/month. One-time products (e.g. Market & Growth Clarity Kit) require 100% advance payment. No discounts or trial engagements are offered.
5. Scope & Change Control
Once ICP, offer direction, funnel logic and KPIs are locked for a cycle, they do not change mid-cycle. Changes require data-backed reasoning and explicit reset approval from both parties.
6. Termination
Failure to adhere to this framework, including imposed micro-approvals or repeated scope changes without data, may result in an accountability pause, scope reset, or engagement termination.
7. Contact
Questions about these terms can be directed to growth@cgomatters.com or +91 77780 70439.